Personal Information Privacy Policy

NX Vision thermique application

In accordance with European regulation 2016/679 of April 27, 2016

(known as the “General Data Protection Regulation” or GDPR)

This policy (hereinafter the “Policy”) describes the way in which NUM’AXES – 745 rue de la Bergeresse – ZAC des Aulnaies – CS 30157 – 45161 Olivet Cedex – FRANCE processes your personal data via the NX Vision thermique application (hereinafter “the Application”) as data controller. This processing is carried out in accordance with respect for the privacy and protection of the personal data of its users.

This Policy allows you to find out about the conditions for obtaining, using and storing your personal data (hereinafter the “Data”) by NUM’AXES. The Data that we may collect, process and/or transmit when you access and/or use the Application are described here.

This Policy may be updated according to changes in the law and the data processed. If any clause of this Policy should be declared null or contrary to the regulations, it will be deemed unwritten but will not invalidate the other clauses of this Policy.

The Policy applies to the Data collected:

  • When you create a user account on the Application
  • When you make a contact request on the Application

By using the Application, you accept the application of this Policy without any reservations. You remain responsible for the compliance of the data you provide via the Application. You can correct or modify them at any time via your personal space / by written request / email to

What data is collected?

Depending on your use of the Application (creation of account, contact, etc.), NUM’AXES may collect the following Data:

  • Your email address for all electronic communications with NUM’AXES;
  • Your identity for the creation of your account: Civility, Surname, First name, Email address, Telephone number;
  • Usage and browsing data on the Application.

Mode of data collection

Some Data will be collected directly when you enter registration forms, etc. In this case, your consent will be requested beforehand and may be withdrawn at any time.

Purposes of data collection

As a user of the Application, your Data is collected (according to your consent):

  • To enable you to contact us;
  • To allow you to create a user account;
  • To allow you to contact and discuss with our after-sales service.

Refusal to complete all or part of the data in certain forms may result in the impossibility of using the services made available.

Who processes your data?

The Data concerning you is processed by NUM’AXES staff for the management of the Application.

Some data may be communicated to subcontractors or service providers. Each of its actors respects a confidentiality commitment concerning the use and processing of personal data.

All of the aforementioned subcontractors, service providers, partners or other third parties are bound by contractual obligations to respect the confidentiality and protection of Data and to process it only for the purposes for which we transmit it to them.

Your data may be transmitted to any buyer or other successor in the event of a merger, assignment, restructuring, reorganization, dissolution or other sale or transfer of part or all of the assets of NUM’AXES due to uncertainties or bankruptcy, liquidation or other process in which Application User Data is one of the transferred assets.

We may also disclose your Data:

  • To comply with any warrants required by applicable laws, including governmental and regulatory requests
  • If we believe that disclosure is made necessary or required to protect the rights, property or safety of NUM’AXES, its customers or other stakeholders.

This potential disclosure includes exchanging information with other companies and organizations for the purposes of fraud and counterfeit protection.

Duration of retention of your data

NUM’AXES keeps your Data for the time necessary to achieve the collection objectives described above. This retention period varies according to the Data, their nature. The objective pursued is likely to cause this duration to vary. Certain legal obligations impose a specific retention period.

Your data may be kept for up to 1 year when contacted from our forms.

The data concerning your account is kept for 10 years, even if you have asked to deactivate your account.

All other Data will be kept for up to 1 year.

If you request the deletion of Personal Data, your Application user account will be deactivated and anonymized, then completely deleted at the end of the aforementioned periods from the day you made the request.

Protection of your data

The Data you provide is stored on a secure server protected by a firewall and antivirus. All technical and organizational measures have been taken to guarantee the security and confidentiality of your Data against any accidental loss and against any unauthorized access, use, modification and disclosure.

However, it is impossible to guarantee optimum security for the exchange of information on the Internet. We cannot guarantee the absolute security of the information transmitted to the Application. You transmit your Data at your own risk and we cannot be held responsible for non-compliance with the confidentiality settings or security measures in place on the Application. You acknowledge that the security of your information is also your responsibility, by securing and maintaining the confidentiality of your password.

Your rights

You have the possibility to express your consent or your refusal to the collection and use of your Data that you transmit to us.

You can refuse the collection of your contact data when entering your information. In this case, it will be impossible to contact us via this channel.

In accordance with the provisions of the regulations applicable to the protection of personal data, in particular European regulation 2016/679 on data protection (the “GDPR”) as well as the law of January 6, 1978 n ° 78-17 known as “Informatique et Libertés” and its modifications, you have a right of access and a right of rectification on your Data.

In addition, subject to the conditions provided for by said regulations for the exercise of these rights, you benefit from:

  • A right to the erasure of your Data (Excluding accounting data whose retention for 10 years is required by French law – article L123-22 of the Commercial Code)
  • A right to limit the processing of your Data
  • A right to object to the processing of your Data for legitimate reasons, in accordance with Article 21 of the GDPR
  • A right to portability on the Data you have provided (for automated processing based on consent or the performance of a contract)
  • The right to withdraw consent, when you have been asked for it. When the processing of your Data is carried out on the basis of your consent, you can withdraw it at any time.

NUM’AXES may ask you to prove your identity before any modification or deletion of your personal data. You can exercise these rights by sending an e-mail in French to the address or a letter to the following postal address: 745 rue de la Bergeresse – ZAC des Aulnaies – CS 30157 – 45161 Olivet – FRANCE.

We have one month to respond to any request relating to the exercise of your rights. This period may be extended by two months, due to the complexity or the excessive number of requests.

Storage of Collected Data

The Data that NUM’AXES collects under this Policy is stored in Europe.


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